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Customer Service

The IPS Securex Customer Service Hotline operates 24 hours a day, 7 days a week.

It is the initial point of contact for any operational or technical issues faced by our customers.

Our trained engineers are able to provide immediate telephone support which may be followed by a site visit if required.

Our Customer service team provides:

  • Hotline Support
  • Training
  • Equipment and Component repair
  • Routine and unscheduled maintenance support
  • Warranty services
  • Spare Parts Support
  • Project Management
  • Equipment Installation
  • Equipment Commissioning